Alternative
Alternative to Hey Pongo
Hey Pongo does a lot. If you are looking elsewhere, it is often because you only wanted one of those things, or because you wanted to see the price.
Comparison verified on 31 July 2026
In three lines
Hey Pongo brings together loyalty, customer reviews, CRM and SMS campaigns, with the card in both wallets and a tablet at the counter. The price is not published: their page announces a rate indexed on performance and offers a quote. Kanz does one thing, publishes its three prices, and puts an agent to work on the customers who are drifting.
Every line in the table comes from a public page belonging to the vendor in question, with the link and the date it was checked directly underneath. When a vendor does not publish something, we write "not published" instead of inventing a figure. When their site says nothing either way, we write "not stated". If you spot a mistake, tell us and we will fix it.
Why people look for an alternative to Hey Pongo
Three reasons, and the first one comes up in almost every conversation.
- The price is not published: you have to request a quote and book a meeting before you know what it costs.
- It is a suite. If you only want loyalty, you take the whole thing anyway.
- Loyalty runs on points against the amount spent, which is not always what you want to reward.
The table, line by line
Kanz against Hey Pongo, on the nine points that actually decide it.
| The point | Kanz | Hey Pongo |
|---|---|---|
| The card in the walletApple Wallet and Google Wallet, no plastic | YesSee the source1 | YesSee the source2 |
| Nothing for the customer to installNo app, no account to create | YesSee the source3 | YesSee the source2 |
| Free planA plan at zero, not a trial | NoSee the source4 | Not publishedSee the source5 |
| TrialLength, and whether a card is asked for | 30 days or 10 verified returns, no cardSee the source4 | Not publishedSee the source5 |
| First paid planThe published entry price, per month | €12 / monthSee the source4 | Not publishedSee the source5 |
| Win-back channelsHow the message reaches your customer | WhatsApp, Telegram, email, and the card updates itselfSee the source3 | SMSSee the source2 |
| Spotting who has driftedWho notices the absence, and who writes | The agent compares each customer to their own rhythm, writes the message and waits for your go-aheadSee the source1 | Not stated on their siteSee the source2 |
| Several locationsFrom which plan | On Kanz MaxSee the source4 | Yes, networks and franchisesSee the source6 |
| Exporting your dataTaking your customers with you | On every planSee the source4 | Not stated on their siteSee the source2 |
Sources
Every value in the table comes from one of these pages, on the date shown. Links open on the vendor's own site.
- Kanz, home page usekanz.com · checked on 31 July 2026
- Hey Pongo, product page en.heypongo.com · checked on 31 July 2026
- Kanz, frequently asked questions usekanz.com · checked on 31 July 2026
- Kanz, pricing page usekanz.com · checked on 31 July 2026
- Hey Pongo, pricing page heypongo.com · checked on 31 July 2026
- Hey Pongo, home page heypongo.com · checked on 31 July 2026
Who wins, and when
Both columns are the same size because both cases are real. If nothing on the left speaks to you, the answer is on the right, and the reverse is just as true.
Pick Hey Pongo if
- You also want your online reviews and reputation, not only loyalty.
- You want it wired into your till and your payment terminal.
- You prefer a team alongside you and a negotiated contract to a self-serve price.
- You reward the amount spent rather than the number of visits.
Pick Kanz if
- You want to see the price before you talk to anyone.
- You want to be running this evening, with no meeting.
- You want an agent that watches each customer's rhythm, not only campaigns you schedule.
- You want to reach people on WhatsApp or Telegram, not by SMS alone.
Moving from one to the other
Nothing has to be cut at once: both can run together while you compare on your real customers.
- Ask your contact for an export of your customers before you cancel anything.
- Open a Kanz account and carry over the same reward.
- Run the Kanz card on a single offer for a month, and see how many people come back.
- Then decide: keep both for different jobs, or keep only one.
Kanz does not take in an existing customer file, and that is deliberate: each person signs up themselves from your QR or your link, and that gesture is what gives their consent to be contacted.
What we get asked about this comparison
- Why is the {name} price not in the table?
- Because it is not published. Their pricing page announces a rate indexed on performance and invites you to request a quote. We would rather write "not published" than copy a figure found elsewhere that cannot be verified.
- Does Kanz handle online reviews?
- No. Kanz looks after loyalty and getting customers back, nothing else. If reviews are your priority, their suite is the better fit.
- Does Kanz connect to my till?
- No, not today. Scanning is done from a phone, and API access is limited to the Kanz Max plan.
Read next
The rest of the file, and the pages that answer the questions next door.
Your regulars have already been in. Bring them back.
10 returns on us, a 30-day trial, no credit card. If nobody comes back, you paid nothing.
No credit card asked for. The trial ends by itself.